Rebecca Love

Newark, New Jersey 07101

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About Me

About Pager
Founded and headquartered in New York City, Pager is the healthcare care management company that is changing how people connect with, navigate and experience healthcare.  By connecting and triaging patients through mobile-first, chat-centric clinical services, Pager is addressing a very real need for broader access to care in a more comprehensive and convenient way than traditional telemedicine, urgent care, and concierge medicine models allow.
Pager’s proven ability to increase patient engagement and lower the cost of care drives a growing number of partnerships with health plans and health systems seeking a capable partner to boost member satisfaction, customer loyalty, and retention while mitigating the inflated cost of over-utilized emergency care.

Jobs Posted

Triage RN, Nurse Navigator, Full Time and Part Time ,
1-11-2017

Opportunity
This is not a traditional nursing job. It requires someone who is willing to think creatively and utilize their clinical skills in a new way! We are seeking experienced certified Registered Nurses with 2+ years of triage experience to work in our office headquarters, located in the heart of SoHo in New York City. An active NJ license is a requirement for this position. 
The core objective of the Triage RN, Nurse Navigator is to use technology to build trust and triage patients to the right care at the right time while providing an exceptional virtual care experience through empathic writing (live messaging). 

Responsibilities for the Triage RN, Nurse Navigator at Pager:
  • Provide exceptional customer service and virtual care by communicating with patients via live messaging, video, phone, and email
  • Document within EMR
  • Follow clinically validated triage protocols
  • Ensure the highest quality customer service for patients and providers
  • Complete basic nursing responsibilities, outpatient testing, medications, etc…
  • May need to troubleshoot technology with patients
  • Work to ensure a seamless patient call center experience
  • Coordinate lab orders, prescription orders, and radiology tests
  • Work on projects that will optimize operational efficiency and improve the patient’s telemedicine experience
  • Assist in identifying technology needs that improve patient experience
  • Additional projects as assigned
Bonus:  Participate in offsite enterprise events as assigned:
  • Interview patients, document medical history, take vitals
  • Document in electronic medical record
  • Prepare patients for medical examinations and tests
  • Complete phlebotomy and general assessments
  • Apply your knowledge as a (RN) Nurse to answer questions and provide a positive healthcare experience
 
Candidate Profile for the Triage RN, Nurse Navigator at Pager:
  • Passionate about patient care and triage
  • Enjoy helping others
  • Relish solving problems, seeking out answers, and trying new things
  • Kind, empathetic and possess a strong social perceptiveness
  • Positive, energetic, and fun!
  • Outstanding multitasking skills
  • Enthusiasm and savviness for new technology
  • Excellent oral and written language skills
  • Flexible and fast learner, comfortable in a fast-paced and changing environment
  • Eager to challenge the status quo of traditional healthcare
  • Detail oriented and an organized self-starter with outstanding interpersonal skills
 
Hours for the Triage RN, Nurse Navigator at Pager:
Shifts available:
  • Full time position
  • Work in NYC office
  • Schedules available: 
    • 8am – 4:30pm F-Tu
    • 4pm – 12:30am M-F and EOW
    • 12am – 8:30am M-F and EOW
    • Set part time schedule (evenings and nights only)
 
Perks
  • Participate in a positive, energetic, and creative team environment
  • Work with bright teammates at NYC tech startup
  • Health, vision and dental coverage
  • Savings plan
  • Commuter benefits
  • A wide variety of healthy (and unhealthy) snacks and drinks 
Telemedicine Nurse Practitioner ,
29-10-2017
Opportunity
We are seeking an experienced Nurse Practitioner who will provide telemedicine services to patients. The ideal candidate is looking to provide care in innovative ways and willing to get their hands dirty. This role has flexibility on work location and can be done at our office in NYC and/or remotely at home.
An active NJ license is a requirement for this position. 
Responsibilities
  • Ensure an excellent and consistent patient experience through team based care
  • Complete telemedicine video visits by providing diagnostic and preventive health care services under physician supervision.  
  • Take medical histories, treat patients, order lab tests, and make diagnoses
  • Make follow-up calls to patients recently seen by practice
  • Assist with quality assurance including chart reviews and assessing patient feedback
About you:
The ideal candidate has the following qualities:
  • Excellent clinical skills, customer service skill and bedside manner
  • Desire to be an integral part of a rapidly growing team of clinicians dedicated to changing the healthcare delivery
  • Enthusiasm to use innovative technology to deliver higher quality, evidence-based urgent care
  • Passion for making healthcare better - more accessible, higher quality, and more efficient
  • Excellent clinical and patient service skills
  • Outstanding communication and interpersonal skills
Qualifications
  • Board certified Family or Acute Care Nurse Practitioner
  • Active NJ license
  • Active DEA
  • BLS, ACLS, PALS
  • 2+ years clinical experience in Acute Care/Emergency Medicine, Urgent Care, Internal/ Family Medicine
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Company Profile

Company Info

Rebecca Love
Newark, NJ, United States




 

Company Description:

About Pager
Founded and headquartered in New York City, Pager is the healthcare care management company that is changing how people connect with, navigate and experience healthcare.  By connecting and triaging patients through mobile-first, chat-centric clinical services, Pager is addressing a very real need for broader access to care in a more comprehensive and convenient way than traditional telemedicine, urgent care, and concierge medicine models allow.
Pager’s proven ability to increase patient engagement and lower the cost of care drives a growing number of partnerships with health plans and health systems seeking a capable partner to boost member satisfaction, customer loyalty, and retention while mitigating the inflated cost of over-utilized emergency care.

Testimonials

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